TERMS AND CONDITIONS

DELIVERY 

If you have not received your items a week after your placed your order, please contact us using the ‘Contact’ button below. We aim to reply to every email within 2 working days and we will do our best to find a solution to your problem.

RETURNS AND EXCHANGES 

Unfortunately, due to the fact that all products are made to order, our items are non-returnable and non-refundable. However, if the goods you have received are not what you ordered or are defective, please contact us using the ‘Contact’ button below. We aim to reply to every query within 2 working days and we will do our best to find a solution to your problem.

CUSTOMER FEEDBACK

We are always looking for ways to improve your shopping experience and our collection of handmade products. If you are not satisfied with the products or services we have provided, please contact us using the ‘Contact’ button below. We aim to reply to every query within 2 working days and we will do our best to find a solution to your problem.

CARE INSTRUCTIONS 

Not advised to keep bracelets on in water as they are painted enamel and will wear slightly over time. 
Choking hazard - this is not a toy.